Which statement about anxiety during organizational change is true?

Master Professional Issues and Service Management. Prepare with interactive flashcards and a collection of multiple-choice questions complete with detailed explanations and tips for success. Be exam-ready!

Multiple Choice

Which statement about anxiety during organizational change is true?

Explanation:
When people face organizational change, anxiety stems from uncertainty, potential loss, and disruption to familiar routines. This makes anxiety a potential drawback of change—a realistic reaction that can impede engagement, morale, and adoption if not addressed. The statement that best fits is that anxiety is a potential drawback, because it acknowledges that worry can arise and affect outcomes, while leaving room for management actions to mitigate it. It’s not always negative, and it doesn’t guarantee anything; with clear communication, involvement, training, and support, anxiety can be reduced and change can succeed. The other ideas are too absolute: anxiety isn’t never a concern, it doesn’t always lead to negative outcomes, and it certainly doesn’t guarantee success.

When people face organizational change, anxiety stems from uncertainty, potential loss, and disruption to familiar routines. This makes anxiety a potential drawback of change—a realistic reaction that can impede engagement, morale, and adoption if not addressed. The statement that best fits is that anxiety is a potential drawback, because it acknowledges that worry can arise and affect outcomes, while leaving room for management actions to mitigate it. It’s not always negative, and it doesn’t guarantee anything; with clear communication, involvement, training, and support, anxiety can be reduced and change can succeed. The other ideas are too absolute: anxiety isn’t never a concern, it doesn’t always lead to negative outcomes, and it certainly doesn’t guarantee success.

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